Shipping policy
Shipping Policy – Zelvery Bloom
At Zelvery Bloom, we aim to deliver your orders quickly, safely, and efficiently.
1. Order Processing Time
- All orders are processed within 1–2 business days.
- Orders placed on weekends or public holidays will be processed on the next working day.
2. Delivery Time
- Standard delivery time is 3–7 business days across Pakistan.
- Remote areas may take slightly longer depending on courier service.
3. Shipping Charges
- Shipping charges are calculated at checkout.
- We may offer free shipping on selected products or promotional offers.
4. Order Tracking
- Once your order is shipped, you will receive a tracking ID via SMS or email.
- You can track your order through the courier service.
5. Delivery Partners
We work with trusted courier companies to ensure safe and timely delivery.
6. Delivery Issues
- If your order is delayed, lost, or damaged, please contact us immediately.
- Zelvery Bloom is not responsible for delays caused by courier companies, weather conditions, or unforeseen circumstances.
7. Incorrect Address
- Please make sure your shipping details are correct.
- We are not responsible for orders delivered to incorrect addresses provided by the customer.
8. Cash on Delivery (COD)
- We offer Cash on Delivery (COD) service across Pakistan.
- Please ensure availability at the time of delivery.
9. Contact Us
If you have any questions regarding shipping, feel free to contact us:
📧 Email: jatoimirh@gmail.com
📞 Phone: 03423819053